Office Hours: Franchise Brands

Service Description

A one-hour working session with Bronthie for franchise owners and operators who need perspective on a specific business question. Choose one priority: • Understand changes in customer visits, average spending, or repeat business. • Examine app adoption, loyalty participation, or customer retention. • Review a local promotion, community partnership, or media opportunity. • Consider differences between locations, customer groups, or times of day. • Identify what needs attention before committing more marketing dollars. How we work: Bring your question and relevant reports or examples. We examine the available information, challenge assumptions, and discuss options within your franchise standards, budget, and operating capacity. What you receive: Focused feedback, a recommended next step, and clarity on what to investigate or measure next. The session draws on Bronthie’s agency experience as the McDonald’s App Lead for markets spanning the college lifestyles surrounding UT Austin, Texas A&M in College Station and Baylor in Waco… the Hispanic communities of San Antonio and the 956’s Rio Grande Valley… El Paso and Albuquerque… country music capital Nashville… and Tulsa and Fort Smith. One national brand. Different local lives. Understanding the people, cultures and daily routines behind each market shaped how she approaches the work.