Customer Journey Audit
See your business as your customer does.
Service Description
A 5-hour deep dive: see your business through your customer’s eyes and map the critical moments you may be losing. This audit examines every touchpoint: digital, in-store, and human. You’ll discover what’s driving conversion and what’s costing you attention. Includes: Walkthrough of the end-to-end customer experience, UX and UI review, brand tone and consistency analysis, and opportunity mapping. Outcome: An executive-level report with prioritized insights and actionable recommendations.
Cancellation Policy
4.1. Booking Confirmation All sessions (Discovery, Consulting, or À La Carte) must be confirmed by full or partial payment online. 4.2. Cancellations Life happens. Cancellations in advance are greatly appreciated, regardless all cancellations are fully refundable.